Broadway Express Pty Ltd

Privacy Policy

Last updated: October 2025

Broadway Express Pty Ltd (“Broadway Express”, “we”, “our”, or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information we collect

We may collect personal information that you provide voluntarily, including:

  • Your name, company name, phone number, and email address.

  • Pickup and delivery details you provide when requesting a freight quote.

  • Any other information you choose to include in a form, email, or phone enquiry.

We may also collect limited technical data such as IP address, browser type, and pages viewed for site-analytics purposes.

2. How we use your information

We use your information to:

  • Respond to your enquiries and provide freight quotes.

  • Manage and deliver transport or logistics services.

  • Improve our website, operations, and customer experience.

  • Meet legal or regulatory obligations.

We will not sell, rent, or trade your personal information to any third party.

3. Disclosure to third parties

We may share your information only where necessary to:

  • Sub-contractors or service partners involved in fulfilling your freight job.

  • IT or website-hosting providers who assist us in operating our business.

  • Government agencies or regulators where required by law.

All such parties are expected to handle your information in a manner consistent with this Policy and the Privacy Act 1988 (Cth).

4. Data storage and security

We take reasonable physical and electronic measures to protect personal data from misuse, loss, or unauthorised access.
While we use secure systems, no online transmission is entirely risk-free, so you transmit information to us at your own risk.

5. Cookies and analytics

Our website may use cookies and analytics tools to help us understand site usage.
Cookies do not personally identify you and can be disabled in your browser settings.

6. Access and correction

You can request access to, or correction of, the personal information we hold about you at any time.
To do so, contact us using the details below. We may require proof of identity before releasing information.

7. Contact us

If you have questions or concerns about how we handle your personal information, please contact:
operations@broadwayxpress.com

We may update this Privacy Policy from time to time. The latest version will be made available on our website, with the effective date noted above.